Welcome to Maxeen. These Terms & Conditions (Terms) govern your access to and use of our website www.maxeen.shop and all purchases made through it.
By visiting our website, creating an account or placing an order you agree to be bound by these Terms.
1. Intellectual Property Rights
All content on this Site including source code, databases, designs, text, graphics, logos, images and multimedia is the exclusive property of Maxeen or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes only.
Any unauthorized use, reproduction, or distribution of content without written consent from Maxeen is strictly prohibited.
2. Account Registration
To make a purchase or access certain features you may need to create an account.
By registering, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activities under your account
Maxeen reserves the right to suspend or terminate accounts in cases of suspected fraud, misuse or policy violations.
3. User Representations & Use of Services
By using our website, you confirm that you:
- Are at least 13 years old or have parental consent
- Have legal capacity to enter into binding agreements
- Will not use the Site for any unlawful purpose
- Will comply with all applicable local, state and federal laws
- Will not attempt to hack, disrupt or interfere with website functionality
4. Products & Purchases
A. Product Information
We strive to present accurate product descriptions, specifications, and images.
However, actual colors may vary slightly due to display differences.
Product availability, pricing, and promotions are subject to change without notice.
B. Orders
- Placing an order constitutes an offer to purchase.
- Your order is confirmed only when you receive an Order Confirmation Email.
- Maxeen reserves the right to refuse or cancel orders at its discretion (e.g., incorrect pricing, stock errors or suspected fraud).
- If your order is canceled after payment a full refund will be issued.
C. Payments
We accept the following secure payment methods:
- Credit/Debit Cards
- PayPal
- Cash on Delivery (COD) — available in select regions within the United States
All payments are processed by secure third-party providers. By completing a transaction you confirm you are the authorized cardholder or account owner.
D. Cancellations & Modifications
Orders may be modified or canceled within 24 hours of placement provided the order has not yet shipped.
Once shipped cancellations are not possible.
Approved refunds will be processed to your original payment method.
E. Shipping
We currently ship within the United States only.
- Processing Time: 1–2 business days
- Delivery Time: 3–5 business days after processing
- Tracking information is provided via email once your order ships
5. Returns & Refunds
Customers have 30 days from the delivery date to request a return.
Returned items must be unused, undamaged and in their original packaging.
Once approved and received, refunds are issued to the original payment method within 10 business days.
For detailed information, please refer to our Return & Refund Policy.
6. Prohibited Activities
You agree not to:
- Use the website for any fraudulent, abusive or illegal activity
- Attempt to bypass or disable security features
- Upload or distribute harmful software (e.g., viruses, malware)
- Harvest or misuse personal data from other users
- Harass, defame, or harm other individuals through the Site
7. User-Generated Content
If you post reviews, comments or feedback on our website, you grant Maxeen a non-exclusive right to display and use such content for promotional and operational purposes.
User-submitted content must not:
- Violate any law or third-party rights
- Contain offensive, defamatory or misleading material
Maxeen reserves the right to remove or moderate content at its sole discretion.
8. Third-Party Websites
Our Site may include links to third-party websites.
Maxeen is not responsible for the content, accuracy, or practices of external sites.
Accessing third-party links is at your own risk.
9. Privacy Commitment
Your privacy is important to us.
We collect, use and protect your personal data in accordance with our Privacy Policy.
Maxeen does not sell or rent customer information to any third parties.
10. No Warranties
The Site and all products are provided as is and as available.
Maxeen makes no warranties, expressed or implied, regarding product performance, accuracy, or uninterrupted access.
11. Limitation of Liability
To the fullest extent permitted by law:
- Maxeen, its employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages.
- Our total liability for any claim shall not exceed the amount paid for the product that gave rise to the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless Maxeen, its affiliates and employees from any claims, damages or losses arising from your:
- Violation of these Terms
- Misuse of the Site or its content
- Violation of applicable laws or third-party rights
13. Account Termination
Maxeen reserves the right to suspend or permanently terminate user accounts without notice if these Terms are violated or if the Site is misused.
14. Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the courts located in King of Prussia, Pennsylvania.
15. Changes to Terms
We may update or modify these Terms from time to time.
Updated versions will be posted on this page with a revised Last Updated date.
Continued use of the Site constitutes acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms or your order please contact us:
Business Name: Maxeen
Phone: +1 (610) 768-1640
Email: support@maxeen.shop
Address: 101 Main St Unit 100, King of Prussia, Pennsylvania, 19406, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (ET)